Program

DAY ONE, October 11th

 

Arrival of delegates and speakers

19.00- 21.30

EIAT opening ceremony at Yugoslav film archive

19.00- 20.00

Arrival of delegates and welcome drinks at Yugoslav film Archive

20.00- 21.00

Opening ceremony 

21.00- 21. 30

Sightseeing of Museum archive

 

DAY 2, October 12th

8.30- 9.30

Delegates’ registration

9.30-10.00

Welcome note and a word of introduction

10.00- 11.30

Plenary session

 

Panel 1; MICE industry trends and markets: making your region more competitive

  • Mr. Rob Davison; University of Greenwich, London. Senior Lecturer in Events Management
     Topic: CSR from a Venue's perspective
  • Mr. Anthony Hyde; Barbican Business Events, London. General Manager
    Topic: How Competitive Venues Make Competitive Destinations
  • Mr. Matthias Shultze; GCB - German Convention Bureau. General Manager
    Topic: Future Trends and Changes in the Meetings and Events Industry.
    Events in 2030: High-tech vs. High touch, Global Networking, Intermodality and Sustainability
  • Open panel discussion

11.30- 12.00

Coffee break “Connect yourself”

12.00- 13.30

Parallel sessions

 

EXECUTIVE TRACK

Panel 2. Profitable Hotel Management: Know How for Future

  • Mr. Carlo Fontana; Hotel Lugano Dante Center, Switzerland. General Manager
    Topic:  Managing the Guest Experience: High Tech or High Touch
  • Mr. Jean- Pierre Hessmann; Business Management in Hospitality, Genève - Suisse. Consultant
     Topic: “Smarketing”
  • Mrs. Jelena Rubeša; Assistant Director of Sales for Kempinski Hotel River Park and Grand Hotel Kempinski High Tatras
    Topic: From Good to Best - it is all about people
  • Open panel discussion

GENERATION Y TRACK

Panel 2. How to think like a true leader in the Industry

  • Mrs. Lene Tonnessen, Full time Norwegian blogger
    Topic: The power of blogging
  • Mrs. Leonarda Đinović; Talas M DMC, Montenegro. Project Manager
    Topic: Role of DMCs in Destination Management and Marketing
  • Stevan Popovich; iPR- Public Relations and Marketing Representation Agency, UK . Account Director
  • Mr. Joel Fagg; The Palace Hotel and Puma Hotels' Collection, United Kingdom. General Manager
    Topic: Inspiring Young Leaders in Challenging Times

13.30- 14.30

Lunch break “ Take a break and Google EIAT”

14.30- 16.00

Parallel sessions

 

EXECUTIVE TRACK

Panel 3. Destination Management Planning: Key Factors of Success

  • Mr. Miroslav Jovanović; Global Studies Institute of the University of Geneva, Switzerland. Lecturer
    Topic: Tourism in Switzerland: developments and challenges
  • Mr. Michael Menzen; Trust you GmbH. Director of Sales
     Topic: Converting Reviews to Revenue
  • Mr. Jack Delf; Black Mountain Montenegro Ltd & Montenegro Travel Consultancy. Owner/ Director
    Topic: Destination Management Planning across National Boundaries. A Private sector initiative for the Western Balkans
  • Open panel discussion

GENERATION Y TRACK

Panel 3. Drivers of success

  • Mrs. Mady Keup, SKEMA Business School, France. Professor of tourism and Event Marketing
    Topic: What Gen Ys are looking for in format and content in the meetings of the future
  • Mr. Anthony Hyde, Barbican Business Events, London. General Manager
  • Mr. Veljko Pavićević; Global Link Inc, Florida. General Manager
    Topic: Service excellence
  • Open panel discussion

16.00 – 16.30

“EIAT Energizer”

16.30- 18.00

Parallel sessions

 

EXECUTIVE TRACK

Panel 4. Modern Technologies: What is next in tourism and hotel industry?

  • Mrs. Mady Keup; SKEMA Business School, France. Professor of Tourism and Event Marketing
    Topic: Gamification in tourism
  • Mr. Jorn Gieschen; Videas Tourism Development Consulting, Germany. Founder & Creative Tourism Officer
    Topic: Tourism e-volution‘s next stop- From e-commerce to destination e-xperiences
  • Mrs. Lene Tonnessen, Full time Norwegian blogger
    Topic: The power of blogging
  • Open panel discussion

GENERATION Y TRACK

Panel 4. Tourism for the 21th century

  • Mrs. Angela Coan; Hotel Indigo Pearl, Thailand, Employee Development Director
    Topic: International Internships at Indigo Pearl Phuket
  •  Mr. Ivan Vitorović; Hotel Zlatibor Mona, Marketing and Sales Director
    Topic: Mona Management cross- training program
  • Students Challenge- Project Assignment

20.00 – 23.00

EIAT Dinner & Party

DAY 3, October 13th

10.00- 11.00

Parallel sessions
 

EXECUTIVE TRACK 

Panel 5. Contribution of Tourist Organizations to Destination branding and promotion

GENERATION Y TRACK 

Panel 5. Training program on Tourism and Biodiversity: Presentation and Best practices for Academia
11.00- 11.30 Coffee and networking break
11.30- 13.00

Parallel sessions
 

EXECUTIVE TRACK 

Panel 6. Critical success factors: a Hospitality Context 

  •  Mrs. Milica Mitrovich; Master Connection Associates, New York. Senior Vice president of Consulting
    Topic:     Be clear. Be consistent.
  •  Mr. Veljko Pavićević; Global Link Inc, Florida. General Manager  
  • Mr. Joel Fagg;The Palace Hotel and Puma Hotels' Collection, United Kingdom. General Manager 
    Topic: Inspiring Young Leaders in Challenging Times
  • Open panel discussion

GENERATION Y TRACK 

Panel 6. Students Challenge

  • Presentations to the judging board  
  • Awards for the winning team

13.00-14.00

Certificate hand out at the registration desk